Scanat
June 11, 2024
[Service Outage Report] Regarding Temporary Login Issues

Dear Customers,

Thank you very much for your continued support.

Between approximately 9:20 AM and 10:20 AM today, users experienced temporary login issues Scanat.
We sincerely apologize for the significant inconvenience this has caused to our users.

                 Note

◆Contents
・Unable to log in
・An error of unknown cause is displayed

The cause of this incident was a temporary surge in usage, which caused the server load to temporarily exceed its capacity.

We have temporarily increased server capacity, so the issue preventing users from logging in has been resolved.

We have doubled the server capacity and implemented measures to prevent similar incidents from occurring in the future.

We would like to once again apologize for any inconvenience this may have caused our customers.

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